Privacy & Cookie Notice
Last updated: 25 August 2026
This notice explains how SATAI PRO handles information collected through the public website at sataipro.com. It does not replace any separate data-processing terms agreed with restaurant customers using the SATAI PRO management platform.
Who is responsible for your information?
SATAI PRO is responsible for information collected through this website. For privacy questions or requests, email info@sataipro.com or call 07454 960625.
Information we collect
- Enquiry information: your name, restaurant or group name, email address, contact number, role, number of locations, interests and any message you send.
- Privacy-friendly website analytics: pages viewed, general referral source, campaign tags, approximate device type, screen size and anonymous session activity. We do not store your raw IP address in our internal analytics table.
- Technical security logs: our hosting provider may temporarily process IP addresses, browser details and request logs to operate and protect the website.
- Optional Google Analytics data: only if Google Analytics is configured and you actively accept analytics cookies.
How we use information
- To respond to demos, pricing questions and other enquiries.
- To understand which website pages and campaigns are useful.
- To improve the website, software and customer experience.
- To prevent spam, abuse and security incidents.
- To meet legal and regulatory obligations.
Our lawful bases
We normally process enquiry information and limited first-party analytics because it is necessary for our legitimate interests in responding to potential customers, improving our service and protecting the website. Where optional Google Analytics is enabled, we ask for your consent before it loads.
Cookies and local storage
The website's internal analytics is designed to work without advertising cookies. A temporary identifier may be held in your browser's session storage and disappears when that browsing session ends. Your optional analytics preference is saved in local storage so the website remembers your choice.
If Google Analytics is configured, it remains off until you select Accept analytics. You can change that choice at any time using the button below. Rejecting optional analytics does not affect the website or your ability to contact us.
Sharing and international processing
We do not sell your personal information. Information may be handled by service providers that support our hosting, email and website operations. If you consent to Google Analytics, Google may process analytics information outside the UK under its applicable safeguards and privacy terms.
How long we keep information
We keep enquiry records only for as long as reasonably needed to respond, manage the potential business relationship and meet legal requirements. Anonymous or aggregated analytics may be retained for longer because it no longer identifies an individual. Hosting security logs are retained according to the hosting provider's operational policies.
Your rights
Depending on the circumstances, UK data-protection law may give you rights to access, correct, erase, restrict or object to the use of your personal information, and to withdraw consent. Contact info@sataipro.com to make a request.
You can also complain to the UK Information Commissioner's Office at ico.org.uk.
Changes to this notice
We may update this notice when our services or legal responsibilities change. The latest version and update date will always appear on this page.